A: Ordering is simple! Click here to request an order. We will follow up with you to confirm your order, delivery or pickup details, and payment. All orders are confirmed upon receipt of a nonrefundable 50% deposit for the order.
Q: How do I order?
A: While we cannot guarantee that our boards are made in a 100% allergy free environment, we can customize orders to most dietary restrictions including vegetarian, vegan, gluten free, and nut free. If there are any other specific dietary requests, please let us know and we can discuss alterations to your order!
Q: Do you adhere to allergy and dietary restrictions?
If a cancellation is needed, it must be requested before 48 hours of your scheduled delivery date. While we do not offer a refund, we would be happy to reschedule your delivery for a later date. Any cancellations made within the 48 hour window will not receive a refund and will not be rescheduled.
Q: What is your cancellation policy?
At this time, we accept payments through Venmo, PayPal, and cash. All orders require a nonrefundable 50% deposit to be confirmed.
Q: How do I pay for an order?
Yes! We offer free delivery in Jacksonville, St. Augustine, and Saint Johns, Florida. If you would like a delivery outside of one of these areas, please reach out to us and we’d be happy to discuss options with you!
Q: Do you deliver?
If you know you’d like a board, we request booking early! Weekends fill up quickly, and we want you to be able to guarantee our service! If you are planning a last minute event, we ask for 72 hour notice, but always reach out and we can let you know!
Q: How much notice do you need before a board is ordered?
Q: None of the sizes on your menu are a good fit for me, can you create something different?
Of course! Reach out to us and we can discuss a different size board that may be a better fit for what you need.
Q: If there’s something I don’t want included on my board, can I ask for it to be omitted?
Yes! When an order is placed we will send you a form asking for your preferences, including what you like and dislike, so that the board can be curated for you! No two boards are the same!